This privacy policy (the “Privacy Policy” or “Policy”) of
CARLISLE RESIDENTIAL PROPERTIES (“Company,” “we,” “us,” or “our”) describes our
privacy practices regarding personal information we collect, including from
persons (“you” or “your”) who access our property’s website or our related
mobile applications that may be available for download (collectively, the
“Site”). Our communities’ websites
contain links to third party sites for the purposes of processing applications,
leases, rent payments, etc. Those sites
have their own privacy policies, please review that privacy policy before using
those separate sites.
PURPOSE. The purpose
of this Privacy Policy is to inform you about the types of personal information
we gather about you, including personal information gathered when you visit the
Site, and personal information we may receive from third parties or affiliates
in addition to that online information, how we may use that information,
whether we disclose that information to anyone, and the choices you have
regarding our use of, and your ability to correct, the information. This
Policy does not cover information that is exempted from privacy policy
notification requirements, including information about employees, contractors,
job applicants and information processed exclusively in the context of a
business person acting in a business capacity.
THE SITE IS NOT INTENDED FOR CHILDREN AND COMPANY DOES NOT
KNOWINGLY SOLICIT OR COLLECT PERSONAL INFORMATION ON THE SITE FROM CHILDREN
UNDER THE AGE OF 13. IF COMPANY LEARNS THAT A CHILD UNDER THE AGE OF 13 HAS
SUBMITTED PERSONALLY IDENTIFIABLE INFORMATION TO COMPANY THROUGH THE SITE, IT
WILL TAKE REASONABLE MEASURES TO DELETE SUCH INFORMATION FROM ITS RECORDS AND
TO NOT USE SUCH INFORMATION FOR ANY PURPOSE (EXCEPT WHERE NECESSARY TO PROTECT
THE SAFETY OF THE CHILD OR OTHERS, AS REQUIRED BY LAW, OR AS MAY OTHERWISE BE
REQUIRED BY LAW).
YOUR CONSENT AND POLICY CHANGES. PLEASE READ THIS ENTIRE PRIVACY POLICY CAREFULLY. BY
USING THE SITE, YOU EXPRESSLY CONSENT, WITHOUT QUALIFICATION, TO THE
COLLECTION, USE AND DISCLOSURE OF INFORMATION, INCLUDING PERSONAL INFORMATION,
AS DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THE TERMS OF THIS
PRIVACY POLICY, YOU ARE NOT AUTHORIZED TO USE THE SITE.
Company may amend this Privacy Policy from time to time. We
will post those changes on the website or update the Privacy Policy date
below. In certain cases, you will be notified via email or by a notice on
our website.
PERSONAL INFORMATION COLLECTED IN THE PAST 12 MONTHS
We collect, process and store various types of Personal
Information. For purposes of this Policy, “Personal Information” means
information that identifies, relates to, describes, is reasonably capable of
being associated with, or could reasonably be linked, directly or indirectly,
with a particular consumer or household. It does not include
de-identified or aggregate information, or public information lawfully
available from governmental records.
Personal Information we collect may include: your
name, email addresses, postal addresses, postal codes, user Internet Protocol
(IP) addresses, social security/insurance number, driver’s license number,
prior addresses, monthly rent paid at prior residences, employers, job titles,
income, telephone numbers, credit card information, bank account information
and routing numbers, date of birth, gender, age, marital status, user name and
password (if you choose to become a registered user of the Site or our products
and services), emergency contact information, information about your pets,
information about your vehicles including license plate numbers, and other
information either desirable or necessary to provide quality services to our
residents and visitors. We may also collect information about you such as
your use of the Site and communication preferences. Most of the Personal Information
is requested or obtained by third-party sites. To access the Privacy Policy of
RENTCafé, please visit: https://www.rentcafe.com/apartments/privacypolicy.aspx. To access the Privacy Policy of Corelogic, please visit: https://www.corelogic.com/privacy.aspx
If you apply for employment through our website the
following Personal Information may be requested or obtained: first and last name, email address,
employment information, address, age, social security number and telephone
number. Additional Personal Information may be obtained for credit checks,
background checks, educational and employment verification. Most of that Personal Information is
requested or obtained by third-party sites who have their own privacy
policies. To access the Privacy Policy
of Paycom, please visit: https://paycom.com/privacy/
We do not and will not sell your Personal Information.
Additional Information about How We Collect and Share your
Personal Information
With respect to each of the categories of data above, we may
also collect and share Personal Information with third parties to comply with
legal obligations; when we believe in good faith that an applicable law
requires it; at the request of governmental authorities or other third parties
conducting an investigation; to detect and protect against fraud, or any
technical or security vulnerabilities; to respond to an emergency; or otherwise
to protect the rights, property, safety, or security of our business, third
parties, visitors to our websites and mobile apps, or the public. We may
also share Personal Information with any person to whom we transfer any of our
rights or obligations under any agreement, or in connection with a sale, merger
or consolidation of our business or other transfer of our assets, whether
voluntarily or by operation of law, or who is otherwise deemed to be our
successor or transferee.
PERSONAL INFORMATION WE WILL CONTINUE TO COLLECT
We will continue to collect the same categories of Personal
Information listed above, for the same purposes.
We may share your information with third-party business
partners and Trusted Users for the purpose of surveys and benchmarking. Third
party business partners will be given limited access to your information as is reasonably
necessary to deliver the Service, and we will require that such third parties
comply with this Privacy Policy, or operate under a similar privacy policy. To
access Kingsley Associates, please visit: https://kingsleyassociates.com/website-privacy-policy/
USE OF COOKIES AND OTHER TECHNOLOGIES. Like many other website operators, Company may use
cookies to customize content specific to your interests and track your use of
the Site. “Cookies” are text files that are placed on your computer and may be
used to store your personal information. In addition to cookies, Company may
use other now known or later developed technologies, to assist Company in
observing the behavior of users visiting the Site. These technologies access
individual user information but the information is used only to compile
aggregated statistics about the Site’s usage.
This Site uses Lead Attribution or Marketing Attribution to
assess the conversions of different channels that generate leads.
This Site uses Google Analytics (and in the future may use
other similar sites or services), a web analytics service provided by Google,
Inc. (“Google”), to better assist Company in understanding how the Site is
used. Google Analytics will place cookies on your computer that will generate
information that we select about your use of the Site, including your
computer’s IP address. That information will be transmitted to and stored by Google.
The information will be used for the purpose of evaluating consumer use of the
Site, compiling reports on Site activity for Company’s use, and providing other
services relating to Site activity and usage. Google may also transfer this
information to third parties where required to do so by law, or where such
third parties process the information on Google’s behalf. The use of cookies by
Google Analytics is covered by Google’s privacy policy: https://www.google.com/policies/privacy/.
You can choose to delete existing cookies, allow or block
cookies, and set preferences for certain websites in your browser’s settings.
Please note you may not be able to use the full functionality of the Site if you
choose to block all cookies.
EMAIL AND TEXT MANAGEMENT. You
may receive emails and texts from Carlisle Residential Properties, Inc for a
variety of reasons. We respect your desire to manage email and text
correspondence. If you have an account with us on the property website, you can
select your preferences through your account settings. You can also manage your
receipt of certain types of communication by following the instructions
included in the email we send you. Please note that, even if you unsubscribe
from certain email correspondences, we may still need to email you with
information relating to your unit, the management of the property, and other
important transactional or administrative information.
THIRD-PARTY WEBSITES. This
Privacy Policy applies solely to information collected by Company. This Privacy
Policy does not apply to other websites that are accessible through this Site,
including but not limited to any third-party websites.
ACCESSING, REVIEWING AND CHANGING YOUR CONTACT INFORMATION. As an account holder, you can see, review and change
most of your contact information associated with your Account Profile by
logging into your account and editing your Account Profile. For
assistance, you may contact us using one of the methods listed below. With some
exceptions, you have the right to see what Personal Information we hold about
you. We can help you identify what records we might have about you. We may need
to confirm your identity before providing you with this access, and if we
cannot verify your identity with the degree of certainty required, we will not
be able to respond to your request. If we cannot give you access, we will
tell you within 45 days of receipt of your request and provide you with a
reason, as best we can, as to why we cannot give you access.
PERSONAL INFORMATION OF MINORS. Our Sites are not directed to minors under the age of
16 and we do not knowingly collect Personal Information from minors. We
may collect Personal Information of minors, provided by parents or guardians,
in connection with the application and rental of a unit, or the provision of
property management services. We do not sell the Personal Information of
minors.
CALIFORNIA RESIDENTS’ RIGHTS. The California Consumer Privacy Act (CCPA) may apply to
California residents whose Personal Information is collected by landlords of a
certain size or that meet other criteria. If the CCPA applies to us, California
residents may request to know about Personal Information collected about them
and request deletion of that Personal Information. These rights are subject to
certain exceptions, including without limitation, for Personal Information
subject to the Fair Credit Reporting Act and the Gramm-Leach-Bliley Act.
If we are subject to the CCPA, you can learn more about these rights and our
processes for consumer requests by contacting us using one of the methods
listed below. If you exercise any of the rights afforded to you by the CCPA, we
will continue to treat you fairly.
Right to request disclosure of information we have collected
about you
If the CCPA applies to us and to your information, you can
submit a request to us for the following personal information we have
collected:
·
The categories of personal
information we’ve collected about you.
·
The categories of sources from which
we collected the personal information.
·
The business or commercial purposes
for which we collected or sold the personal information.
·
The categories of third parties with
which we shared the personal information.
·
The specific pieces of personal
information we collected about you.
·
The categories of personal
information (if any) that we have sold about you, the categories of third
parties to which we sold that information, and the category or categories of
personal information sold to each third party.
·
The categories of personal
information that we disclosed about you for a business purpose.
Our responses to any of these requests will cover the
12-month period preceding our receipt of the request.
Right to request the deletion of personal information we
have collected from you
Upon request, we will delete the personal information we
have collected about you that is covered by the CCPA, unless a relevant
exception to the right to deletion applies.
Do Not Track
“Do Not Track” is a privacy preference that users can set in
certain web browsers. We do not respond to browser or do not track
signals.
ACCESSIBILITY.
We are committed to ensuring that our communications are accessible to people
with disabilities. To make accessibility-related requests or report
barriers, please contact us using one of the methods below.
CONTACTING US.
If you have questions regarding our Privacy Policy or the
collection or use of your Personal Information, you can contact us using any of
the methods below:
By phone at: (336) 373-0028
By email at: info@carlislerp.com
In writing at: Attention – Amy Fernandez, 826 N Elm Street Suite 200, Greensboro,
27401
Canada. To the extent
it is applicable, this policy is made under the Personal Information Protection
and Electronic Documents Act. There are some rare exceptions to the commitments
set out above.
For more general inquiries, the Information and Privacy
Commissioner of Canada oversees the administration of the privacy legislation
in the private sector. The Commissioner also acts as a kind of ombudsman for
privacy disputes. The Information and Privacy Commissioner can be reached at:
Address: 112 Kent Street, Ottawa, ON K1A 1H3
Phone: (613) 995-8210
Toll-free: (800) 282-1376
Facsimile: (613) 947-6850
TTY: (613) 992-9190
Website: www.priv.gc.ca/en/
Updated: June 29, 2020